Event Ticket Policies
Last Updated: February 12, 2026
Welcome to The Compass Gallery (“we,” “us,” “our”). By using our website or purchasing from us, you (the “customer”) agree to the terms below.
Event Tickets & Programs
Unless otherwise stated:
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Tickets are non-refundable
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Tickets are transferable
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If an event is canceled by the gallery, ticket holders will be offered a refund or option for in-store credit
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If an online-view event becomes unavailable due to a technical issue on our end (and we’re unable to restore access within a reasonable time), online-view ticket holders may request a full refund. Refund eligibility applies only to technical issues on our end (for example, a streaming outage). Issues related to a ticket holder’s device, internet connection, or local network are not eligible for refunds.
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We reserve the right to refuse entry or remove attendees for behavior that is disruptive, threatening, harassing, or unsafe.
Contact
Questions about this policy can be sent to:
The Compass Gallery
events@thecompassgallery.com
250 W Center St #101, Provo, UT 84601
For more information on The Compass Gallery’s policies, visit our Terms & Conditions page here.
